SolarWinds FAQ

All answers shown come directly from SolarWinds Reviews and are not edited or altered.

27 English questions out of 27

7 May 2020

What is health insurance like at SolarWinds?

Pros

Good pay and good health insurance

Cons

Toxic work environment and no work life balance

Advice to Management

Stop changing account assignments.

Good pay and good health insurance

7 May 2020

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21 May 2020

Does SolarWinds pay for a gym membership?

Pros

Pre-covid- lunch 2x per week, Soda, snacks, gym.

Cons

No work-life balance at all. Terrible leadership from the top of the company that ripples through the org. Sr leaders only care about their stock.

Advice to Management

Put your people first.

Pre-covid- lunch 2x per week, Soda, snacks, gym.

21 May 2020

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24 April 2018

Does SolarWinds offer parental leave?

Pros

Good and stable place to work. As far as "benefits and perks", it's great -- if you're single, like BBQ, tacos, potato chips, cookies soda and the gym.

Cons

If you want a family and you're a woman, beware, you should look elsewhere. There is NO maternity leave. There is 2 weeks of "parental leave", which is paid, but that's it. Do they really expect a woman to return to work after 2 weeks after just having a baby? If not then, what are her options? Otherwise, you'll have to buy disability insurance and use your PTO.

Advice to Management

Support families and women. Having children is not a disability and should not require a woman to get, pay for and use disability insurance. If there was any value here for working mothers, there would be maternity leave. The industry standard is at least 12 weeks, with many local companies offering 20. To offer only 2 weeks is embarrassing, shameful and a true insult to working mothers.

There is 2 weeks of "parental leave", which is paid, but that's it.

24 April 2018

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7 August 2018

Does SolarWinds have a pension plan?

Pros

Technical freedom. Pay isn’t too bad. Flexible working hours. Decent pension. There’s an ok bonus too.

Cons

Communication between teams and business units is terrible to non-existent. Parts of the business use Slack, some Skype, some Flowdock and others Teams. Apparently getting everyone on a single app is impossible. The offices I worked in are quiet and talking is unusual. Projects have little to no oversight or buy in from Product and senior management. Poor technical vision. Most projects come down to “OMG we have to ship this now so water that feature down, don’t test it, just get out the door”. I kid you not: you will have no idea why or what you’ll be delivering to the customer. Support process so unclear even the support engineers and developers don’t know what’s going on, meaning support tickets open for 400-500 days. Cue bug crush which ends up just being a stats exercise that’s gamed. Career progression seems to be for those that brown nose. What you’ll do in your role will vary so much from your job spec good luck when it comes review!

Advice to Management

Care about the end customer. Focus on technical excellence and high quality work. Work on improving communication between mergers and teams. Foster an environment of agility. Get rid of senior management that simply make dashboards and focus on meaningless stats.

Decent pension.

7 August 2018

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12 February 2020

How are senior leaders perceived at SolarWinds?

Pros

Snacks, lunch a couple days per week, most people are pretty cool, gym on site

Cons

Where do I start? There are no annual quotas given. You'll get a quarterly quota which although is presented as it allows management to adjust to give you a better chance to hit goal seasoned sales people also know it gives them a chance to adjust the numbers so you can't hit your goal either so the company can control how much commissions they're paying. Onboarding/training....be prepared to watch videos all day, have the trainer cut your scheduled training sessions from an hour to 20 minutes, be given 20 tools to use and then told you're migrating away from them, have the onboarding team have you be responsible for setting up your own mock calls/demos/shadowing/intra office learning sessions with other departments. Most everyone is stressed out of their gourds b/c of the micro management. Also, everyone is given the tools to work remotely but don't have the flexibility to do so whenever they want even though remote capabilities is sold to you during the interview process. So, most ppl sit at the office and stair at their computers or online chatting with others in the office about non work related things b/c there are ZERO tools given to cold call and generate new logo business. Also, good luck getting your accounts let alone the correct commissions when you're supposed to get them. I've been in leadership roles in every company I've worked for and managed relationships with teams of people at every stop. Moreover, I've had meetings and presented to senior leadership within each of those companies and taken part in company culture planning and this place by far is the worst I've ever seen. Clueless.

Advice to Management

Stop using ping pong tables, snacks, lunches, and big bell to celebrate closing a sale to mask the issue that your people don't feel like you actually care for them or are willing to bring out their strengths. Those things are nice to an extent but the reality is that most people don't care about those more than they care about their managers investing time into their development, their leaders knowing something about them and talking to them about other things besides work, and understanding that people don't care about the CEO's vision for the company or turning it into a billion dollar company. Nobody takes a job working for someone else thinking, "Man, I can't wait to make this CEO's vision come true and help the company make billions of dollars while I'm expected to work around the clock to hit unrealistic numbers and sacrifice time with my family in the process for $60K a year!". People want to feel secure that they can come to work each day, earn a nice paycheck through hard work and effort, go home to take care of their families, and enjoy life. Why do people in Senior Leadership think otherwise?? Get a clue that they don't care about you and your vision because you don't take the time to care about them. Why is this such a hard concept to grasp and what steps are you taking to help the people who help you? Outside of your bottom dollar and big visions you are overlooking the people actually making it happen for you outside of cutting a $10 million check to buy a smaller company. Want to keep the business moving forward? Want to hit your goals? The people within your organization are your customers too...put them before your selfish visions to grow your bottom dollar and getting to $100 million will happen naturally and you won't waste so much money with turnover from unhappy empolyees. You're company is a dime a dozen and regarding being in a great situation to take care of your family there are PLENTY of better options. Get over yourself and take care of your people who work their butts off for you.

Moreover, I've had meetings and presented to senior leadership within each of those companies and taken part in company culture planning and this place by far is the worst I've ever seen.

12 February 2020

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27 English questions out of 27