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      Technical Support Specialist Interview

      14 Jun 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at 2U

      Interview

      Process was easy. There was constant communication between the hiring personal and me was able to meet potential managers and speak with them. There was a phone interview and also a online meeting over a video conference platform

      Interview questions [1]

      Question 1

      How many years did you work at xyz?
      1 Answer
      2

      Other Technical Support Specialist interview reviews for 2U

      Technical Support Specialist Interview

      25 May 2023
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at 2U (New York, NY)

      Interview

      The first interview process was pretty simple, 2U send you assessment to evaluable yourself and they would test you. The second interview process is HR screen interview which is 30 mins. Overall it's pretty easy. The third interview process is with hiring team. The interview questions are fairly simple on how to provide customer service with regards to customer issues. I answer all the questions. The hiring team told me that they would make a decision within a week. I email the hiring manager and HR team. No reply after the interview. I notice that "Technical Support Specialist" job posting is back on indeed and 2U website. During my experience interview with them. I notice the job posting was taken down. So in summary, I was not selected. No reason given to me. I got recently email statement "they decided to move forward other candidates". Low paying job 17 dollars an hour. They have high expectation of you for such low paying job. It seems very bias company. Good Luck for anyone who apply to work for them. Be ready 10 level experience IT job with 17 dollar an hour job.

      Interview questions [1]

      Question 1

      What do you do if the webpage crash?
      Answer question