I applied online. The process took 5 days. I interviewed at ALKU (Andover, MA) in Jun 2015
Interview
I applied online and received a call about two weeks later. It was a little confusing as they posted jobs on their website so, you think you're applying to that job but really you're applying to be a staffing representative.
The interview was pretty straightforward. They had me answer a few questions about myself on a sheet of paper and all the interviewers who came into the room took a look at it and asked me questions based on it. The CEO (very nice guy) took me around the office and quizzed me on what I learned. Then, I was interviewed by 6-7 more managers/executives.
They put a lot of pressure me to say that I wanted the position right then and there. Which I was unable to do. And, ultimately that was most likely what prevented me from getting it; as the interviews went well.
The interview was over the phone and was a polite, cordial conversation. As a college student, the job seemed decent, but not very exciting, so I kept searching for other jobs. Doesn't seem like a bad place to work though.
Interview questions [1]
Question 1
Have you had any experience with customer service?
I applied online. The process took 2 weeks. I interviewed at ALKU (Andover, MA) in Feb 2022
Interview
The interview process was fantastic. Very casual atmosphere, while still providing lots of information about the company, as well as the day-to-day life at Alku. I spoke with 3 different members of the company, which provided a lot of insight into the culture of the company
I spoke with 3 different people from different offices, which I don't really think was necessary, although they were all friendly and professional and answered all of my questions. I ended up talking about mostly the same exact things with each manager and it felt very redundant; an hour and a half interview with 3 managers could have easily been 40-45 minutes with one person and accomplished the same thing.
When I mentioned that one of my top priorities in a job is a good work-life balance, I could tell they did not like that. They told me that, essentially, people can't expect to be successful at the company unless they dedicate 55+ hours per week on the job, and if you're not willing to put in very heavy hours every week, then the job is not for you. They were very transparent and honest about what the work is like without sugarcoating the fact that it is mostly a cold-calling grind day in, day out.
Interview questions [1]
Question 1
How do you handle rejection and move forward from it?