I applied through a recruiter. The process took 2 weeks. I interviewed at Abacus Technology (Denver, CO) in Dec 2009
Interview
Had a brief (30 min) phone interview with hiring manager initially who then arranged an 1:1 interview at a local restaurant (free lunch for me). He spent time focussing on what issues lay ahead for the position he was hiring for and asked for my input/suggestions on making positive changes to an otherwise negative circumstance.
Interview questions [1]
Question 1
Customer service has a negative reputation based on past experience by a former support provider. What steps would you make, how would you raise the level of customer service for the organization?
