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      Adonis (NY)

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      Customer Success Manager Interview

      16 Oct 2024
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Adonis (NY) (New York, NY) in May 2024

      Interview

      The process starts with 4 rounds virtually. Then, the final round is a 3.5 hour in office interview panel. You basically meet back to back with 5 different folks. I am marking the experience an overall thumbs down as after the rather arduous in person final round, I failed to receive any feedback as to why my candidacy was passed over. This is very out of the ordinary for tech jobs in today's job market. Leaves a bit of a sour taste in your mouth to never understand why you don't get an offer after meeting with nine people over the course of a month. This is after requesting feedback multiple times.

      Interview questions [1]

      Question 1

      How do you manage customer relationships? How do you prioritize your day? What makes you a cultural fit? How do you manage internal stakeholders? What is your experience working with product to implement customer feedback? Talk about a time you had a frustrated customer, detail the circumstances, and how you went about correcting the situation.
      Answer question
      2