I applied online. The process took 4 weeks. I interviewed at Adyen (Amsterdam) in Dec 2021
Interview
I applied in December 2021 for the Tech Support Engineer role in Amsterdam, and overall the process was very smooth. 1- Interview with 1 team member, questions were mostly revolved around Adyen Formula, to see how you fit. 2- Technical challenge where I had to implement their drop-in solution (they will send you a file where you can see how it works, and different solutions) and for bonus points you can style or add different payment methods which was pretty easy, they have a very good documentation, so make sure to use it during implementation. - Then 1 hour interview with 2 team members, where I was asked questions mostly about Fraud Detection, which kinda caught me off guard, because I had no experience or little knowledge about, and I was mostly prepared for other things. The overall idea was to see how you think, and they don't actually expect you to know everything.
Interview questions [1]
Question 1
- Why do you want to join Adyen? - How can you tell if a credit card is stolen? - Who sees the payment data when they fill out the payment form? - Where are Adyen's servers are located? - What kind of questions do you think customers ask when they reach out to the Technical Support Team?
Initial round with recruiter over call just went over position. Completed take home assessment and waited two weeks for hiring managers to grade it and reject my application. First rejection email I have ever got to include [Remove formatting and insert feedback here – e.g., “In particular, we were looking for a more structured approach to the analysis and clearer prioritization in the recommendations.”] in their reasoning.
The process was horrible. Worst experience I've got or heard of. Recruiters that do not show, don't care, are distracted, don't contact you. processes that change in the middle. tons of interviews with people that don't care and just try to look for something insignificant you said to mark you as faulty. Then you have to present a project which I did, and I managed to pass all the rounds despite all the blockings. To be rejected at the end at the C level interview with ridiculous reasoning such as "you didnt show much seniority because of XXX" so we'll promote someone internal that has no such skill or experience, but who cares... If you wanted to promote someone internal don't waste my time and be respectful. There are so many things wrong about the process that I don't know where to start. You want direct language without being rude? you have much to learn.
Interview questions [1]
Question 1
Adyen formula, adyen formula, adyen formula. but then, they don't even go by it. For example, we womn't people to find their ways, be direct and do the best for the role. But they will reject you if you say something that's thinking out of the box and doesn't go by the book they have.
Average initial interview with the recruiter. He didn't seem so friendly as he didn't smile once during the whole time. overall average experience only discussed about my past experience and he gave a small introduction about the company