Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Affinity

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Affinity reviews | Affinity jobs | Affinity salaries | Affinity benefits
      Affinity interviewsAffinity Customer Success Manager interviewsAffinity interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      29 Mar 2023
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Affinity in Mar 2023

      Interview

      The first interview was with the talent acquisition team followed by an interview with the hiring manager. Both interviews were 30 mins in length and virtual. Experience based and situational type questions were asked.

      Interview questions [1]

      Question 1

      Tell me about yourself, What do you like to do outside of work?, Walk me through your experience/resume, Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
      Answer question
      1

      Other Customer Success Manager interview reviews for Affinity

      Customer Success Manager Interview

      5 Jun 2022
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Affinity (London, England) in Jun 2022

      Interview

      Awful experience. I applied for the job and one of their HR reps, set up a phone interview. The time slots she sent me were all inappropriate for the UK (probably she didn't know that there are different time zones in the world), but nevertheless I accepted the invite. The day of the interview she canceled it, and offered to reschedule for another day, again, at an impossible time (9pm UK time!). I told her I could not attend at that time, so she offered other time slots. The day of the interview, I dialled in, but she didn't show up. How unprofessional. Forget about this company, time wasters.

      Interview questions [1]

      Question 1

      I didn't get to this stage as the HR person did not show up
      Answer question
      3

      Customer Success Manager Interview

      3 May 2019
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 days. I interviewed at Affinity in Apr 2019

      Interview

      A recruiter reached out to me on LinkedIn. After a brief back and forth she set me up with a phone interview (with another recruiter - seemed a bit strange it wasn't just with her or someone from the actual team). The call went great! At the end, the other recruiter even mentioned she though I would be a fantastic fit for the position and would recommend me to the head of the team. After this call - GHOST. I never got the contact information for the person I actually spoke with, so I followed up with the original recruiter on LinkedIn and never heard back.
      7
      avatar
      Affinity response
      7y
      I want to apologize for this experience. When we read this review, we researched our communications with candidates. We narrowed it down to a likely candidate when we discovered a profile that had an incorrect email address: it was missing a letter. For some reason, our applicant tracking system didn't alert us that it was an invalid email address. So we did try to reach out and we assumed the email was sent. It wasn't until someone looked more closely at the email that we realized the error. Sometimes technology works against us! We do wish you the best in your search.