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      Operations Strategy & Analytics Interview

      17 Oct 2018
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Affirm (San Francisco, CA) in Sept 2018

      Interview

      A recruiter reached out and we set up a phone screen, followed by a phone interview with the hiring manager (a nice discussion about the role, types of problems, my interests and how I think through problems). This was followed by an analytical take home exercise (I enjoyed it quite a bit, interesting questions and an insight into the data). After that, an on-site with various folks I'd be working with across the operations/analysis, product and servicing teams. I thoroughly enjoyed all of the discussions, they were really thoughtful, interesting, and enjoyable to be a part of.

      Interview questions [1]

      Question 1

      How would you think about self-service, or servicing strategy and how would you model that. Another was how I'd measure product performance for a certain part of the customer life-cycle. I also had a couple questions on prioritization and how to manage workstreams.
      Answer question

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