The process took 2 weeks. I interviewed at Air Canada (Montreal, QC)
Interview
10 minute phone call asking basic questions on scenarios and how you would handle them. Second interview was a face-to-face interview followed by a group interview where you had to solve multiple issues on a flight in a team. If you pass the group interview you had to fill out a security clearance also known as a background check and be scheduled for a full body assessment and if you qualified for French speaking position you would do a over the phone French interview.
Interview questions [1]
Question 1
Name a time where you were dealing with a difficult client and how did you handle it?
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.