I applied online. I interviewed at Air Canada (Vancouver, BC)
Interview
Language phone interview then interview in person and groups. Interview day was an open day for many candidate. It consist of 2 stages. First stage regarding your work experience as questions below. Second stage in group they give you a scenario consist of many different Cases that happened on flight where you and your group are flight attendants on that flight. you need to work with group to see which case on flight you consider it first and and how would you react in each of those cases. Example a guest on the flight has a short breath, another guest is panicking and her baby is crying and does not speak English. You have 5 scenarios on same flight that you are all working on and you need to work with group to know how to respond to each case.
Interview questions [1]
Question 1
Why do you want to be a flight attendant?
Why air Canada?
Describe a conflict with coworker?
Describe a situation of excellent customer service?
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.