Initially in late November there was a phone interview call in English and French, followed by a language assessment call. Then I was told to receive a reply from then within 6-8 weeks. I got an interview call in early January calling me in for a face-to-face interview which happened last week.
At first you are greeted by an Air Canada staff member who takes you into a room where several other interviews are taking place so you have to talk over others sometimes. Standard interview questions and they request that you bring concrete examples into your answers. After that you are taken to a room where four applicants work in a group to solve problems in a scenario while the interviewers take notes.
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.