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      Alfond Inn

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      Front Desk Supervisor Interview

      14 Jun 2023
      Anonymous interview candidate
      Winter Park, FL
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at Alfond Inn (Winter Park, FL) in Jun 2023

      Interview

      I was interviewed by two front desk managers. Both probably nice in real life but in the interview they were very much aggressively and uncomfortably hammering down on me on to fit the mold they’re looking for. It was belittling feeling and made me feel like my decade long experience including historic hotels that were also under renovation and including the ritz Carlton meant so little as what really mattered was badgering me to to the point of making me uncomfortable. The icing on the cake was when the concierge called apparently she vets potential employees and again my experience and personality and leadership skills were brushed to the side as she asked for three paragraphs of what excellence means to me. Not even the ritz Carlton, the top luxury hotel gave me an interview this needling this demanding and this .., asking for the world and getting little in the interview in return. I also found out the previous front office supervisor was great with guests and with the staff and got fired because staff was too comfortable. I feel like that’s a retraining thing not a firing thing and makes me wonder if the staff liked me that I’d be in fear for my job. I retracted my candidacy.

      Interview questions [1]

      Question 1

      Write a three paragraph essay on excellence.
      Answer question