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      Technical Support Analyst Interview

      1 Mar 2023
      Anonymous interview candidate
      Vancouver, BC
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Alida (Vancouver, BC) in Nov 2022

      Interview

      First round was with Talent Acquisition Partner. Nice conversation, felt like they were looking to get to know me as a person as much as a candidate for the role. 2nd round was with two managers from the group. Much more uncomfortable. Stiff interview questions. Did not proceed past this step.

      Interview questions [1]

      Question 1

      Tell me about a time you provided a great customer experience?
      Answer question

      Other Technical Support Analyst interview reviews for Alida

      Technical Support Analyst Interview

      10 Jun 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Alida

      Interview

      HR interview followed by a group interview with two uninterested interviewers. They seemed disengaged and indifferent, providing a negative atmosphere. The questions were generic with no personalized follow-ups, resulting in a strange and unprofessional experience.

      Interview questions [1]

      Question 1

      "Can you describe a time when you faced a significant challenge at work and how you overcame it?"
      Answer question
      1

      Technical Support Analyst Interview

      29 Apr 2021
      Anonymous employee
      Vancouver, BC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Alida (Vancouver, BC) in Apr 2021

      Interview

      Interview process was pretty fast . I got an interview call within a few days after applying online. The 1st round interview was with HR and at the end of the interview , HR told me that she will check with the Managers/Lead about the 2nd round and will send an email that day itself. I got an email before the EOD. HR is very quick and responsive. Scheduled for 2nd round interview with Managers/Lead. 2nd round was around 1 hr, questions were from resumes, about previous work experience. After the interview I followed up with HR a couple of times and they were very quick in responding with the update. After 1-2 week I got an offer letter.
      1