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      Alorica

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      Work At Home Customer Service Representative Interview

      17 Jun 2021
      Anonymous employee
      Accepted offer
      Positive experience

      Other Work At Home Customer Service Representative interview reviews for Alorica

      Work At Home Customer Service Representative Interview

      10 Oct 2019
      Anonymous interview candidate
      Sumerduck, VA
      Easy interview

      Application

      I interviewed at Alorica

      Interview

      It was completed via phone and we discussed my job history and 2 scenario based interview questions. The total interview lasted around 15 minutes at most. We discussed job details and salary expectations as well.

      Interview questions [1]

      Question 1

      How would you respond to an irate customer?
      Answer question
      2
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Alorica (Sumerduck, VA) in Oct 2019

      Interview

      The process has several steps and it is a pre-recorded phone interview after you complete the assessment. The interview questions are fairly simple. The majority of the interview questions are about computer navigation.

      Interview questions [1]

      Question 1

      How to reduce the intensity of an angry customer
      1 Answer