I applied online. The process took 1 week. I interviewed at American Auto Shield (Lakewood, CO) in Nov 2019
Interview
Very basic interview they just gave hypothetical interview scenarios and how to resolve them. It was basically a fair scenario type interview and they asked about how to handle situations as well as handling certain callers whether they were rude or polite how to handle it very thoroughly.
Interview questions [1]
Question 1
How would you handle a call with a client that’s running into an issue?
I applied online. The process took 3 days. I interviewed at American Auto Shield in Jun 2022
Interview
If you’re chosen for an interview there will be 2 different ones. One will be with a recruiter over the phone who will ask you brief questions that will determine if you’re good enough for an interview with a hiring manager. It they think you’re good enough for a second interview you’ll do a zoom interview with a hiring manager.