First a hiring manager called me and interviewed me over the phone for about 30 minutes then she told me she would have someone from HR follow up with me, and that she will also email me to setup an in-person interview with her and her marketing department.
Two days later I received a call from HR who did another 30 minutes phone interview with me and then confirmed my in-person interview for the following week.
I arrived to my in-person interview and I was greeted by the hiring manager who took me to the conference room and introduced me to everyone. There were two people from the marketing department, an outside consultant on the speaker phone, and the hiring manager in the room. The interview lasted for about an hour and it consisted of mostly elementary technical SEO questions.
After my interview the hiring manager took me to her office and told me that she is very interested in hiring me, and for me not to accept any other job offer prior to contacting her and letting her know.
A week goes by and no updates from the hiring manager so I emailed her but did not get a response. I waited another week and called her and left voicemail but she never returned my call.
Now it has been over a month since my in-person interview and no one from Animal Behavior College contacted me.
The whole point of this review is that if you are going to interview someone over the phone twice, and then in-person and then tell them you are interested in hiring them but decide otherwise you should at least spend a minute responding to their email or voicemail to give them an update.
It is only common courtesy and the professional thing to do.