Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      AptDeco

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: AptDeco reviews | AptDeco jobs | AptDeco salaries | AptDeco benefits
      AptDeco interviewsAptDeco Customer Experience Associate interviewsAptDeco interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Experience Associate Interview

      5 Jan 2026
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Experience Associate interview reviews for AptDeco

      Customer Experience Associate Interview

      11 Jan 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at AptDeco

      Interview

      The interview process was disorganized and, in later stages, deeply uncomfortable. After several positive conversations, I was told the team was finalizing details, which strongly implied an offer was forthcoming. Instead, I was unexpectedly scheduled for a late-stage interview with the CEO. This conversation felt interrogative rather than collaborative and was a sharp departure from the tone of the earlier rounds. During this interview, I was repeatedly questioned about why I left every role on my resume, including being explicitly asked multiple times whether I had been “let go” from each position. I was also pressed repeatedly to explain why I left my most recent company after six months, with the questioning framed in a way that seemed to encourage me to badmouth my former employer. The repetition and framing of these questions went beyond standard due diligence and made me uncomfortable. Combined with sudden changes to the interview process and inconsistent communication, the overall experience felt like a bait-and-switch. Based on my experience (and similar accounts from other candidates), AptDeco would benefit from clearer process alignment, more professional late-stage interviewing practices, and greater respect for candidates’ time and boundaries. Advice to Management: Be transparent about hiring decisions, avoid last-minute process changes, and ensure interviews, especially executive-level ones, are conducted in a respectful, structured, and professional manner.

      Interview questions [1]

      Question 1

      Tell me about a time you had to manage multiple priorities at once?
      Answer question
      Average interview

      Application

      I applied through other source. I interviewed at AptDeco in Dec 2025

      Interview

      Met with who I believe would've been with my direct manager via Teams. Discussion was fine and next steps were clear. However, I was not contacted by the time I was told and gave the interviewer 2 extra days (making it a whole week) before sending a follow up email. It's almost a month after the initial interview and I still haven't heard anything. Ghosting candidates is just so unprofessional. Would have appreciated an email saying they were no longer looking or chose someone else.

      Interview questions [1]

      Question 1

      Tell me about a time where you had to handle an upset client.
      Answer question

      Customer Experience Associate Interview

      9 Jan 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at AptDeco

      Interview

      Process was ok but was ultimately ghosted by the recruiter which is not a good look for the company. Submitted resume, cover letter, answered sample questions, and proceeded with interview process until they completely stopped responding despite repeatedly saying they wanted to proceed with my interviews

      Interview questions [1]

      Question 1

      How would you respond to a customer in X scenario? (there were several different scenarios)
      Answer question