I applied online. The process took 2 weeks. I interviewed at Armstrong (Butler, PA) in Feb 2023
Interview
The person who interviewed me was very friendly and answered any questions I had at the end of my interview. The communication from initial application to offer of employment was clear and concise.
Interview questions [1]
Question 1
Tell us about a situation in which you were faced with an irritated customer and how you handled it.
I applied online. The process took 4 days. I interviewed at Armstrong (Butler, PA) in May 2026
Interview
Easy going. Back and forth question and answer session with two individuals in both technical and customer service. Discussed life outside of work as well. Very personable session. Technical questions and customer service based questions.
I applied online. The process took 2 days. I interviewed at Armstrong (Butler, PA) in Aug 2025
Interview
It was very welcoming and not intimidating. I enjoyed that everyone had tenure with the company. Shows that the company values its employees and knows how to keep them happy. Staff was very nice and informative. Looking forward to growing with the company or within.
Interview questions [1]
Question 1
What made you apply and what can I bring as an asset.
The interview process first involves a phone screening. After this, you should be sent a link to complete an online assessment that simulates various support scenarios to measure the quality of your response and typing skills. After this an in-person, panel style interview is held to chat about the role and ask questions of each other.