I applied online. The process took 2 weeks. I interviewed at Atlantic Union Bank (Richmond, VA) in Dec 2024
Interview
Interview was simple and very pleasant. The gentleman that did my initial interview was such a nice person, and so wonderful to interact with. He explained the role in great detail. The second interview was just as easy, a lady interviewed me, asked general interview questions.
Interview questions [1]
Question 1
If I had any experience with Banking or Customer Service in general
I applied online. I interviewed at Atlantic Union Bank in Feb 2021
Interview
After screening call with recruiter, panel interview with 2 managers and two other candidates. Each candidate asked same questions, then breakout groups of two candidates per manager. That was it, Mostly situational questions and managers taking notes.
Interview questions [1]
Question 1
Tell me a time when you weren't able to finish a project and what did you do; tell me a situation where a customer was very upset. That type of thing.