I applied through an employee referral. The process took 7 weeks. I interviewed at Axon (Phoenix, AZ) in Nov 2022
Interview
Lengthy process, 6 interviews including a panel and a presentation. Not too challenging and very relaxed setting, even with VP interview. Very conversational with lots of opportunities to ask questions.
Interview questions [1]
Question 1
Why do I want to work for company, what can I bring from my previous experience.
We know leaving reviews takes time & appreciate your candid feedback! Thanks for sharing your positive experience and helping to support successful customer experiences.
Other Customer Service Manager (CSM) interview reviews for Axon
The interview process was: 1. Initial phone screen with recruiter 2. hiring manager phone screen 3. panel interview with 4 different people 4. presentation with panel and hiring manager. Overall the process was quick
Interview questions [1]
Question 1
General questions about my background and a few hypothetical questions about customers. Was told to prepare for STAR format, but was not asked anything STAR related.
