I applied online. The process took 1 week. I interviewed at B&Q (Southend-on-Sea, England) in Mar 2025
Interview
One on one interview, with loads of questions, some that were fairly straightforward to answer and some that required a bit more thinking and could be hard to think of quickly on the spot. Management were very friendly. It took a couple of days after the interview to be offered a position.
Interview questions [1]
Question 1
-What have you done that you felt proud of?
-Last time you learned something new?
-Why do you want to work at B and Q?
-What experience do you have from your previous role?
-How would you deal with someone you didn't get on with?
-Tell us about a time you dealt with conflict?
-Who are you as a person?
-When have you worked as a team to achieve a common goal?
-When was the last time you broke something down to someone?
-When was the last time you had to deal with a complex issue, how did you deal with it?
-What work environment would you not want to work in?
I applied online. The process took 1 week. I interviewed at B&Q (Keighley, England) in Mar 2021
Interview
Fairly easily, was asked basic interview questions. Didn't feel like it was an interview, make sure to be confident and have casual chat with the manager!! I was told after 3 days I've got the job so good luck!
I applied online. The process took 5 days. I interviewed at B&Q (London, England) in Aug 2020
Interview
Easy and straight forward, got a reply within a few days of applying, phone interview was around 10 minutes. The lady who called me was very friendly. But unfortunately didn't get on to the face to face interview.
Interview questions [3]
Question 1
What good customer service experiences have you had