I applied through an employee referral. The process took 1+ week. I interviewed at BB&T in Jan 2008
Interview
Phone interview followed by an in person interview with two people then followed by another round with head of business unit. Next came personality test, reference checks, drug test and background tests. Receive phone call with offer and asked to come in and sign.
Interview questions [1]
Question 1
don't remember.... typical interview questions. I think there were many about how to improve customer service and promote happy clients