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      BT Group

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      Voice Process Interview

      11 Sept 2016
      Anonymous interview candidate
      Bengaluru
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at BT Group (Bengaluru) in Sept 2016

      Interview

      It has three process of interview (fresher) 1st they will ask formal intro and 1 or 2 logical question , why are you choosing this job( I am from BE background) etc etc 2nd round is basic technical round they will ask normal questions on computer like how to remove limited sign is network,how to see IP of computer, and some questions on hobbies(elimination round) 3rd is HR round He is quite good, he just ask you few questions on branch studies. He also give you a situation "how to tackle customer and he will ask you " do you have any problem regarding rotational shifting in night. In three round one thing is common ; communication skill

      Interview questions [1]

      Question 1

      introduction ? how to find IP ? how to remove limited sign from pc? difference between 32 bit and 64 bit? if you are plugged a earphone and sound is not coming what will you do ? situation based ?
      Answer question

      Other Voice Process interview reviews for BT Group

      Voice Process Interview

      19 Sept 2017
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied through other source. The process took 6 days. I interviewed at BT Group in Aug 2017

      Interview

      It was a walk in and so I had gone for a direct walk in. The interview process included an online test first. The online test comprised of English language skills as well as logical reasoning and a small portion consisting of quantitative aptitude and another section where in we had to deal live with a customer to resolve his/her queries. There was elimination after each round. After the online test, there was an extempore round where the HR had a sheet in which numbers starting from 1 to 75 were written and each number had a topic written against it. Each candidate was to choose a number and then speak on the topic corresponding to that number. After the extempore round, there were two operations manager round.

      Interview questions [4]

      Question 1

      Why do you want to be a part of British Telecom?
      Answer question

      Question 2

      A few words about BT
      Answer question

      Question 3

      List any four components of customer satisfaction
      Answer question

      Question 4

      Any random questions as per your resume
      Answer question