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      BT Group

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      Customer Service Advisor Interview

      5 Aug 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. I interviewed at BT Group in Jul 2025

      Interview

      Listen to calls with an experienced advisor on the call floor, listen to the types of calls that come in and watch the information that pops up on the screen.

      Interview questions [1]

      Question 1

      Why did you apply for this role?
      Answer question

      Other Customer Service Advisor interview reviews for BT Group

      Customer Service Advisor Interview

      2 Jul 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at BT Group

      Interview

      Foi bem tranquilo, por se tratar de uma vaga trainee eles fizeram uma entrevista em grupo. A minha aplicação foi feita através de uma agência de estudantes, porém o RH da empresa me ligou perguntando se eu gostaria de participar da entrevista. Foi uma entrevista tranquila, como uma conversa, foram feitas perguntas sobre administração do tempo, organização, resiliência

      Interview questions [1]

      Question 1

      Como é o seu gerenciamento de tempo e como você elenca as prioridades?
      Answer question

      Customer Service Advisor Interview

      22 Apr 2025
      Anonymous employee
      Calcutta
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at BT Group (Calcutta) in Mar 2025

      Interview

      BT has a three round virtual interview which consists of HR round, Assessment and Ops round It is generally based on communication skills. They will not judge you on process as you have to go through the training program anyway.

      Interview questions [1]

      Question 1

      Tell me something about yourself
      Answer question
      1

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