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      Director, Solution Engineering Interview

      3 May 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at Backbase in Oct 2020

      Interview

      It was fairly standard in terms of process - spoke to the recruiter, the hiring manager, one of his direct reports, and the sales leader that I was to align with. Like other solutions roles I've interviewed for, the final step in the process was to present a Backbase deck that was tailored to my audience's needs, and in doing so, show my ability to run a customer meeting, including handling difficult questions, keep everything on time. There was particular focus on "meeting hygiene" - did I go through introductions, did I validate the agenda, did I discuss the customer's pain points, etc. The second portion of the presentation was for me to share my vision for the role, my approach to leadership, supporting my team, and working with them to develop them professionally. This portion I found to be very rewarding. There's much that I've learned in my years as a solutions leader, but it wasn't until I needed to sit down and capture it in a 45 minute presentation that I realized that it was a great way to finally codify it. They had some readily available resources and a buddy that I was paired with that was to help me prepare for the interview itself. It was clear that by the time I made it to this step in the process, they clearly wanted me to succeed. The process itself was great - I spent time getting to know everyone as people in addition to answering their questions about my experience and background. I was prepared with questions of my own, which I think went over well. I was also transparent about the timing of my start date relative to when I was interviewing - a gap of about 4 months - and they were open to finding an arrangement that would work. Overall, I feel it was well handled. I've been in their shoes running the interview process, and it says a lot about a company when you feel well supported as a candidate. It's one of the many reasons I chose to join the company.

      Interview questions [1]

      Question 1

      In a nutshell, how would you run the solutions business here in your region?
      Answer question