Hello, Thank you for the feedback you have given, and apologies that you have had this experience. I know we did have a role where a previous employee got in touch to express an interest in returning which may have caused a delay to decisions. However, this should not have meant that you didn't get a reply to your messages. I would be really happy to look into this further to understand what has happened. If you want to email employeefeedback@bagnalls.co.uk with some further details of the branch where you applied and when you sent emails I will investigate it. Best wishes Ellie Group People Director