I applied online. The process took 2 weeks. I interviewed at Banfield Pet Hospital (Cary, NC) in Apr 2015
Interview
I applied online and got an email from the location manager a few days later asking to set up a phone interview. Asked a few basic questions of what I was expecting from the job then set up an in person interview. Asked a lot of situational questions and how I would handle them. Making sure I had a good customer service attitude. Last step was a working interview, going into the hospital for a few hours and meeting the staff and making sure I still wanted the job after seeing it in person. Got an offer a few days later
Interview questions [1]
Question 1
Name a time when a client was unhappy and what you did to fix it