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      BankUSA

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      Equi
      3.5★Compensation and benefits

      Customer Service Manager Interview

      8 Nov 2009
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 5 days. I interviewed at BankUSA (Phoenix, AZ) in Apr 2007

      Interview

      I called after I saw an ad in the paper. Received a call from a representative of the company to come in and meet with a Senior Member of Managerment. After meeting with HR Rep had another interview with hiring Manager and then with the President of the Company. Did not hear from them for about 1 1/2 weeks almost took another job, finally called them back and received an offer over the phone

      Interview questions [1]

      Question 1

      How do you handle a difficult customer situation?
      1 Answer