I applied online. The process took 1 week. I interviewed at Beacon (London, UK) (London, England) in Jul 2025
Interview
It was a pleasant interview experience despite not getting the offer. I got invited for a phone interview (first screening) within 4 days of my application. The second stage was an interview with the head of CS and Senior CS team member. The interviewers were friendly and left a great impression.
Interview questions [1]
Question 1
What is one software that you like to use and why? Is there a time when you need to say no to a customer me? Describe a time when you help customer through a complex technical issue? One IQ question towards the end which requires some calm, logical thinking
I applied online. I interviewed at Beacon (London, UK) in Apr 2024
Interview
3 stages with the Director of Customer Success and Customer Success Manager. First was a telephone interview, followed by a video interview and then spent a morning in the office. The whole process was calm and relaxed
