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      BetterUp

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      Coach Operations Associate Interview

      30 Sept 2019
      Anonymous interview candidate
      No offer
      Neutral experience

      Other Coach Operations Associate interview reviews for BetterUp

      Coach Operations Associate Interview

      18 Feb 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BetterUp in Sept 2019

      Interview

      After applying online, I received an email to set up a phone screen, which was pretty generic and what you'd expect. After that went well, they had me complete a take home assessment which involved testing how you would deal with a pipeline of coach applicants. I found this test strange because the parameters were extremely vague, so I just did my best with it. I ended up being successful with the take home assessment and was asked to participate in a video interview with two of the members of the team that I would be joining. This is where it got a bit odd. One of the interviewers was on time and generally positive, seeming interested in actually talking to me. The other interviewer was late and seemed very uninterested in the conversation. I was asked to talk through my rationale for the assessment and how I approached it which seemed redundant given that I very clearly explained all of my answers in the assessment itself, leading me to wonder if the interviewers actually looked at my deliverable at all. As I began to walk through it, they said they would pause to ask me questions, however I left them several openings to do so, and they didn't once do it. I found it very awkward that it ended up being me essentially restating what was already in my deliverable. The interview ended in me asking questions. A few days later, I received a brief email stating that I was no longer being considered. Overall, it was an okay process, but it's pretty obvious that it is still unpolished, which did not surprise me given the other Glassdoor reviews.

      Interview questions [3]

      Question 1

      Why are you interested in this role specifically?
      Answer question

      Question 2

      What drew you to apply for BetterUp?
      Answer question

      Question 3

      What are you seeking out of your next career?
      1 Answer
      1
      avatar
      BetterUp response
      6y
      We are so sorry you felt this way. As we continue to hire new roles and work with our teams to build out positive interview processes for such searches, we will definitely keep in mind that specific communications on each stage of the process will elevate our candidates' experiences. All in all, we constantly strive to improve here at BetterUp, so thank you for your feedback!

      I applied online. I interviewed at BetterUp

      Interview

      BetterUp's interview process was one of the best experiences I've had compared to any other company I was interviewing for. Its very organized and well thought out. The recruiters also take time to answer any questions and truly want to set you up for success before each interview! While its a fairly long process, it shows that they really take the time to get the best candidates for the role.

      Interview questions [1]

      Question 1

      If I spoke with your friends, what would they say is a great quality about you? how about a quality that you need to work on?
      Answer question

      Coach Operations Associate Interview

      18 Feb 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at BetterUp in Feb 2021

      Interview

      The interview process was long BUT so purposeful! I felt like I was able to make an educated decision about the position being the right fit for my skills and also my personal goals. Each interview was interested in me as a person and a contributor to the culture in addition to traditional skills and other contributing factors to success in any position. There was an initial interview, a skills assessment, a contact with a recruiter who supported you through the entire process, an onsite interview day consisting of 5 different interviews including a 2-on-1 peer interview (SO fun!) and a final interview with one of the co-founders!

      Interview questions [1]

      Question 1

      How I manage my time when an urgent concern interrupts my flow?
      Answer question

      Coach Operations Associate Interview

      18 Feb 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at BetterUp in Dec 2020

      Interview

      This is a lengthier interview process, but you will feel informed throughout! There's an initial conversation, a take home, a power day (think 6-8 different interviewers), and an interview with the COO before you get to the offer. BetterUp is intentional about making a good technical and community hire, and you'll feel the hard work they put into their recruiting once you join the team. My main recommendation is that there's more context provided for the power day of interviews (what to expect with each interviewer).

      Interview questions [1]

      Question 1

      -Talk about a project where you had to navigate uncertainty -Talk about a time where you had to say no -Other behavioral questions (ex. Why BetterUp, how would you previous colleagues describe you, etc.)
      Answer question