The process is exhausting and at times unpleasant due to the length, complexity, and the attitude of the recruiter and some members of the BetterUp team. I would not recommend interviewing with this company.
Interview questions [1]
Question 1
Be ready to answer 50+ product and behavior questions
I applied through a recruiter. The process took 1 week. I interviewed at BetterUp (San Francisco, CA) in Dec 2021
Interview
The entire hiring process was a mess. The recruiter rescheduled the interview last minute and forgot to attach my phone number to the invite so the interview was delayed for 20 mins. The interviewer (a PM) was also unprofessional and not engaging, and unwilling to share any honest answer when I asked questions about the company and the team. After the interview, they entirely ghosted me without a rejection or followup email.
I applied online. I interviewed at BetterUp in Nov 2022
Interview
After first 2 interviews that went well (their feedback) i received the assignment, where it is expected to commit at least 4 hours and develop a PRD doc. That is in my opinion just a crazy requirement as it is expected that you commit at least half a day to do it, and for free... So i wrote in the opening of the document i committed only 1h. After that i was ghosted. I asked for the feedback, and one of the HRs replied she will get back to me, and never did. All in all not a positive experience. Expecting that candidates do free work and commit crazy hours to it, while just ghosting them is really unprofessional!
Definitely on the long side. There was a recruiter round, a behavioural round with the hiring manager, a take-home case and presentation, a set of cross-functional interviews with 4-5 members of the team, an additional case interview with the HM, and two executive rounds. However, folks on the team are incredible and you can tell they live and breathe the culture of kindness; everyone was very welcoming and easy to talk to, and were immensely passionate about the mission.
Recruiter was also incredible; had the chance to work with Courtney who was very professional, prompt with responses, easy to work with, set clear expectations, and overall made the interview process a very seamless one.