I applied online. The process took 4 weeks. I interviewed at Blackbaud
Interview
Questions recorded to Video Then a group interview, Then a management interview, and an executive interview. It was a really light process that was a pleasure to take part in. Pity about the outcome.
Interview questions [1]
Question 1
General Background Questions | Situational Questions | Hypothetical Situations | Problem Solving | Crisis Solving. Standard questions and hosted by a super friendly and kind group.
One on one with recruiter, panel interview with current members of the team. Very conversational. Was asked to present and showcase demo skills. Typical CSM related questions, not a super serious setting.
I applied through other source. I interviewed at Blackbaud (Dallas, TX) in Dec 2025
Interview
I did 6 virtual recorded questions then I interviewed with the hiring Manager. It was more of an personal interview, which allowed me to share my experience and perspectives. The recruiting team is very communicative, and I have overall enjoyed my candidate experience.
Interview questions [1]
Question 1
What is my perspective when it comes to diffusing problems for customers?
I applied online. The process took 5 months. I interviewed at Blackbaud (New York, NY) in Dec 2023
Interview
Multiple Rounds of interviews, video essays, and assignment spread across 4 months. First two rounds were virtual and assignment based. Then one on one interviews with hiring manager and other key team members.
Interview questions [1]
Question 1
Describe your personality type and how you believe it best suits this role.