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      Customer Support Representative Interview

      3 Aug 2022
      Anonymous interview candidate
      London, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Bloomberg (London, England) in Apr 2022

      Interview

      Plum assessment once you apply 1.Round one - phone screen to test my language skills, two behavioural questions in my foreign language. Tell me about yourself, why this role, why this company in English. 2. Got to the next round - feedback call from HR 3. Round 2: Interview with team leader and CS rep. Similar questions as above plus 30 min role play. You have to multitask during the role play. Try to familiarize yourself with as many products as possible before. they say its ok if you don't know how a product works and can google it but it costs you time. 4. Got to the next round - feedback call with HR 5. 30min with Regional leader and another senior leader Similar questions as before. Interview went full 30 min. 6. Got rejected - HR wrote they would call me to tell me why. They never did. disappointing. Overall the women I interviewed with were nice. I mostly interviewed with white women which makes me question their commitment to diversity. The interview process took 6 weeks so it was pretty long. Therefore it is quiet disappointing that they rejected me without feedback. I know its usual that companies don't give feedback but they wrote in their rejection email that they would. Additionally I had made it to the last round, had a good feeling and every time before when I got feedback from HR it was 99% positive. So it seems like they give you positive feedback even though they think you are unqualified hahah. Good luck with your interview!

      Interview questions [1]

      Question 1

      Why Bloomberg? Why this role? Tell me about yourself? What do you know about the Bloomberg products?
      Answer question
      5

      Other Customer Support Representative interview reviews for Bloomberg

      Customer Support Representative Interview

      24 May 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Bloomberg in Apr 2026

      Interview

      I applied online, and they asked me to submit pre-recorded video-based answers: 5 questions in English and 1 in the language I selected. Then, after 3 weeks, I was selected for the in-person interview.

      Interview questions [1]

      Question 1

      What was the best customer service you ever encountered, and would you do the same as what that customer support did if you were in the same situation?
      Answer question

      Customer Support Representative Interview

      24 Dec 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Bloomberg

      Interview

      The interview process began with a informational interview with a HR recruiter. After the phone call, there was a 1 on 1 zoom interview with a manager where the interview was mostly behavioral and asked questions pertaining to your knowledge of the company.

      Interview questions [1]

      Question 1

      What do you know about Bloomberg?
      Answer question

      Customer Support Representative Interview

      5 Oct 2025
      Anonymous interview candidate
      Tokyo
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Bloomberg (Tokyo) in Aug 2025

      Interview

      2 stage interview process, stage 1 was hirevue video interview and stage 2 was roleplay simulation as a client support rep, balancing calls and texts simultaneously. This was followed by in-person interview

      Interview questions [6]

      Question 1

      Tell me about yourself please
      Answer question

      Question 2

      What can you tell me about Bloomberg, our products & services; and what led to your interest to apply to this company
      Answer question

      Question 3

      What do you think are the most important traits or characteristics to display when trying to deliver top notch customer service to a clients and an example of when you have utlized them in a customer service situation?
      Answer question

      Question 4

      Have you ever worked on something where it was crucial to be accurate? Tell us about the step you took to ensure there were no mistakes?
      Answer question

      Question 5

      How do you handle situations where team members have differing opinions or approaches in achieving a common goal? And provide an example that you successfully managed the situation. 
      Answer question

      Question 6

      Tell us about a time when you had to manage competing priorities within a limited amount of time. How did you address the situation and what was the outcome?
      Answer question
      3

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