I applied in-person. I interviewed at Books-A-Million (Canton, OH) in Apr 2016
Interview
Good, informal, casual conversation that went well. This was a position that I was prepared to apply for, and my previous experience working at libraries helped me to get the job.
Negative experience
Easy interview
Application
I interviewed at Books-A-Million (Mobile, AL)
Interview
I showed up, gave them my name, and seemingly no one even knew I had an interview. I sat for around 30 minutes waiting on someone to finally show up.
Interview questions [1]
Question 1
If you were confronted by an angry customer, how would you deal with that?
It was a quick phone call and was very easy, casual conversation. Questions focused on background and interest in working at the store and knowledge of stock management. I also went in person to discuss further.
Know about books. Don't wear jeans. Store has closed so you probably won't get hired here now. Expect to be asked about sales skills and customer service skills and literacy skills.