I applied in-person. The process took 1 week. I interviewed at Books-A-Million (New Bern, NC) in Aug 2016
Interview
I applied on-line back in March and heard nothing, so I reapplied in August. Two days later, I printed out my resume, walked in the store, and asked to speak to the manager. The assistant manager was there so I spoke to her, and she arranged a second interview with the general manager.
It was a quick phone call and was very easy, casual conversation. Questions focused on background and interest in working at the store and knowledge of stock management. I also went in person to discuss further.
Know about books. Don't wear jeans. Store has closed so you probably won't get hired here now. Expect to be asked about sales skills and customer service skills and literacy skills.