I applied online. The process took 3 weeks. I interviewed at Brookstone
Average interview
Application
I applied online. The process took 3 weeks. I interviewed at Brookstone in Aug 2009
Interview
I applied online and was contacted about a week afterwards by the District Manager to set up a face to face interview a few days afterwards (I don't remember how many). After face to face interview I didn't hear anything for a week so I called the DM and left a voicemail. Still didn't hear anything. To make a long story short I had to chase this job down (because I thought I had a great interview) constanly leaving voicemails and I even texted the DM (which is how she finally responded that I was still in the running and she was going to be setting up phone interviews with the RVP).
Interview questions [1]
Question 1
Tell me about your toughest customer service issue. What was the issue, what did you do, and what was the end result?
sIMPLE PROCESS. fIRST INTERVIEW was with the DM. Within a few days a second interview was conducted with the Regional V.P Unless they are in town, that interview will be by phone. They both will want to know your specific sales experience. A lot of questions were asked pertaining to selling. Understanding selling behaviors; upt,ads, leaseline engagement, etc. they wanted to know if I was used to sales goals aswell; both individual and store.
Interview questions [1]
Question 1
Nothing unusual. Just make sure you emphasize that you have direct sales experience. Understand Add-ons, upt, ads, etc
I applied online. The process took 4 weeks. I interviewed at Brookstone (Pittsburgh, PA)
Interview
I had interviewed 5 times. 3 telephone and 2 in person. I was asked about previous experiences and how I handled them. I wa asked to list 5 subjects by priority: Merchandising, Customer service, Sales
Metrics, Training, & Client Experience. Focus on making money!
I applied online. The process took 1 week. I interviewed at Brookstone (Los Angeles, CA) in Sept 2013
Interview
Met the DM and had a pleasant albeit brief interview. He subsequently set me up for a second interview with the VP and another DM. The interview was low pressure and took place on a couch right outside the store entrance. Most questions were of the "tell me about a time" variety and lasted about 20 minutes. Was offered the position immediately after my second interview.
Interview questions [1]
Question 1
Was asked to sell the VP a product of my choosing.