I recently went through an interview process for a Customer Success Manager role at BruntWork. Given that this is a management level position, I expected a level of professional dialogue and courtesy consistent with industry standards. Unfortunately, the experience was quite the opposite.
The process felt rushed and dismissive. During the interview, there was very little room for a two way conversation or for me to ask questions about the role or team, which is a major red flag for a company claiming to operate in a fast paced environment. Furthermore, despite following up professionally, I received zero acknowledgment or feedback.
Communication is a reflection of a company culture. If the recruitment team treats potential managers with this level of disregard, it is highly concerning to think how they treat their actual employees. I would advise potential candidates to be cautious and assess if this culture aligns with their professional standards.
I interviewed at BruntWork (Quezon City, National Capital Region)
Interview
The interview process was straightforward, well-structured, and easy to follow. Each stage was explained clearly, and the instructions were simple and detailed. Communication was smooth throughout the process, making it easy to understand expectations and prepare for each step confidently.
Very smooth, the job was a remote one and the interviewer asked a few questions on skills and salary. It was an initial screening so the whole thing lasted for 15min. Last 5min were all about my travels.