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      ByteDance

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      Customer Success Manager Interview

      20 Aug 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at ByteDance

      Interview

      I understand that it is an organisation that has origins from China but is asking the direct question "Do you speak Chinese?" an appropriate one to ask? Other than that, though the interview went relatively well; the structure was disorganised and there was no flow to the conversation. Therefore it became really hard to understand the logic of the discussion as the conversation haphazardly switches from "How do I prioritise my accounts" to Asking a question about past experiences in my previous companies.

      Interview questions [1]

      Question 1

      Please see above for your reference.
      Answer question

      Other Customer Success Manager interview reviews for ByteDance

      Customer Sucess Manager Interview

      5 Jul 2023
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at ByteDance (Chicago, IL)

      Interview

      The interview process was relatively easy and quick. Altogether it took two weeks and I interviewed with four people including the phone screening with the talent acquisition team. It was overall 7/10

      Interview questions [1]

      Question 1

      Tell me about a time you had to give bad news to your client
      Answer question

      Customer Success Manager Interview

      17 Aug 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at ByteDance in Jul 2022

      Interview

      One round with HR and one round with team member who tried their best to push me to another role which I did not apply for but they insisted I was a better fit for. I conceded and said I am open to conversation only to receive a rejection email the next day. It appears to be a very weird and unprofessional interview process and gives insight into the culture they have at this company.

      Interview questions [1]

      Question 1

      Tell me about yourself. Why did you apply for this role.
      Answer question

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