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      CALA Group

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      Director Customer Service Interview

      18 Feb 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at CALA Group

      Interview

      For the Chiltern Region. 1st round with MD and Senior HR (very transactional standard Interview Questions) 2nd round with MD and Director of Sales from the same region (conversational and easy-going, which was great) Then they completely ghosted, with no response for over 3 weeks and no reply to follow-up emails or calls. Pretty poor form, really (insight in to the culture)

      Interview questions [1]

      Question 1

      Talk me through your experience and how it relates to the role.
      Answer question