I applied online. The process took 1+ week. I interviewed at CSAA Insurance Group, a AAA Insurer (Oklahoma City, OK) in Apr 2015
Interview
Applied online, did the virtual job training expect to spend at least an hour, was contacted by a recruiter after a day, setup interview, Not to terrible interview questions. They had me write a decline letter by hand for an insured based on a specific scenario. I felt like i did well, however was called day after the interview by the recruiter and she said they would not be offering the job to me.
Interview questions [1]
Question 1
Tell us about a difficult experience where your critical thinking helped resolve a situation.
I interviewed at CSAA Insurance Group, a AAA Insurer (Lubbock, TX)
Interview
Direct questions of my last employment roles and reasons for leaving. Seemed understanding of my reasons due to my reasons for leaving were due to TPA lack of contracts and layoffs.
Interview questions [1]
Question 1
Requested details of my last 5 employment roles and explain why I left
I applied online. The process took 1 week. I interviewed at CSAA Insurance Group, a AAA Insurer (Walnut Creek, CA) in Nov 2025
Interview
Super quick and easy with actual humans involved. Quite a bit of testing but 2 interviews and a call the next day offering me the job. Fastest interview process I’ve had in a while.
I interviewed at CSAA Insurance Group, a AAA Insurer (Arizona City, AZ)
Interview
Was cut off during interview. Didnt feel seen or heard they just basically looked at me like I was weird. No type of interaction to get to know me. Just the STAR questions.
Interview questions [1]
Question 1
How would you describe a conflict you had with a customer