6y
Thank you for taking the time to leave feedback on the process. I’m sorry if you did not have a positive experience and I would like to address each of your points.
I’m sorry you felt the hiring manager ignored your request for feedback. If at any point, you felt you were not getting a response, the best thing to do is to reach out to any other people involved, and in this instance you also had my contact information. Hands up though, we missed your first email but three working days after you sent your second email, we responded with detailed feedback on your task along with 19 other active applicants.
We did ask you to complete the task over the Easter weekend. We were aware, with COVID-19, people would not be travelling and we were sensitive that some candidates are in full-time roles and a four-day period gave them more time to work on the task. We asked applicants to tell us if the timings did not work for them and made it clear throughout the process that support was on hand if anyone had any questions.
Our apologies again but missing your email was a simple oversight, not an intentional action. If you would like to chat further, please don’t hesitate to reach out to me directly.
From Bronte