I applied online. The process took 3 days. I interviewed at CarMax (Charlotte, NC) in Jun 2012
Interview
One interview, asked a bunch of standard questions. This is clearly a retail company similar to Walmart, Traget etc. Answer questions like you are a king of customer service and you will be golden
Interview questions [1]
Question 1
Tell me about a time you had to deal with an angry customer, tell me about a time that you went above and beyond for a customer
The first step is to apply. Then they call to confirm you would like to proceed with the process and they set up a phone interview time and day. The call to conduct the phone interview and will possibly set up an in person interview following.
I applied online. The process took 1 day. I interviewed at CarMax (Roseville, CA) in Nov 2016
Interview
Called to setup and interview and once I went there for my interview I had to initially go on a computer and answer some preliminary questions and watch a video. Afterward spoke with three different managers who asked me questions about my experience and why I wanted to work for them. My final interview was with two managers where I had to demonstrate selling a vehicle.