I applied online. The process took 1 day. I interviewed at Caretel Infotech (Pitampura, Delhi) in May 2015
Interview
I held interview in Caretel Infotech on 23rd May'15 and i cleared 1st round with Operation Manager and it was nice Experience.I held interview in Caretel Infotech on 23rd May'15 and i cleared 1st round with Operation Manager and it was nice Experience.
Interview questions [1]
Question 1
Q: How we calculate service level in inbound call center.