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      Carle Health

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      Patient Service Representative Interview

      19 Sept 2018
      Anonymous employee
      Urbana, IL
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Carle Health (Urbana, IL) in Aug 2018

      Interview

      I applied online. The process took about 3 weeks. I interviewed at Carle Clinic (Urbana, IL) in August 2018. Application I applied online. The process took 3 weeks. I interviewed at Carle Clinic (Urbana, IL) in August 2018. Phone Interview, Interview with department manager, then job shadow and peer interview. Got a job offer and resigned from the current job I was working. Went through medical clearance, drug screen, etc...even received a welcome card from the department I was going to work in. However, even being truthful about my past from day one, and being told that it was ok...just 5 days before my first day at work (orientation) I was called by the HR Manager and was told that the job was being rescinded and I was not able to work there, all because the original person who did the phone interview did not write everything down correctly making it look like I was not being honest. I now have to wait at LEAST a year before I can apply again. Not sure I will even try, I'm trying elsewhere that will respect honesty.

      Interview questions [1]

      Question 1

      Why do you want to work at Carle?
      Answer question

      Other Patient Service Representative interview reviews for Carle Health

      Patient Service Representative Interview

      13 Sept 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Carle Health in Oct 2020

      Interview

      Very simple interview. There was an HR screening where they basically just go over your resume, and then a sit-down interview with your potential manager. They asked for basic information, and standard interview questions like "what's your biggest strength" and general background information about yourself, and your past experience.

      Interview questions [1]

      Question 1

      Q: Tell us about yourself Q: Tell us about your past work experience Q: What is your biggest strength? Weakness?
      Answer question

      Patient Services Representative Interview

      2 Sept 2020
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Carle Health

      Interview

      I was sent an email after my application was finalized for a phone interview. The person who contacted me was very concise and professional when I emailed them to ask for an earlier phone interview time that was not available on their online scheduler. They were prompt in their response and the interview was fairly quick. Went over the basics of my resume and they put my forth onto the next round of interviews.

      Interview questions [1]

      Question 1

      Looking at your skills, you have talked about what you excel at. What is something you need to improve on?
      1 Answer

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