I applied online. The process took 3 weeks. I interviewed at CenterEdge Software (Roxboro, NC) in Nov 2016
Interview
The interview process included three or four interviews including a phone screen, one on one, and panel interview. Common interview questions but very long day in and out of interviews
Interview questions [1]
Question 1
Questions around my previous Work Experience, How to handle difficult customers, questions on experience working in a call center, If I was familiar with monitoring phone calls, a lot about customer service role