Chewy Customer Service Representative (CSR) interview questions
based on 140 ratings - Updated 20 May 2026
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
90%
Applied online
Applied online
5%
Recruiter
Recruiter
5%
In person
In person
1%
Employee referral
Employee referral
Interview search
140 interviews
Viewing 1 - 5 of 140 Interviews
Chewy interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Chewy with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at Chewy (Louisville, KY) in Apr 2022
Interview
Had a brief phone conversation with HR manager about the position and was invited for an in person hiring event. I was in a waiting room with other people and was called up front to answer questions.
Very unorganized and unprofessional. For the amount they’re severely underpaying people, they should be honored that anyone bothered to apply. One of the worst interview experiences I’ve ever had, even in this job market. Will do everything they can to lowball you.
I applied online. I interviewed at Chewy (Dallas, TX) in Oct 2025
Interview
OTP interview. Smooth process overall, but the interviewer was somewhat rude/short. I decided to pass up on the job due to the interview experience. I was honestly surprised that I was offered a job based on the initial interaction.
Interview questions [1]
Question 1
They are interested in applicants with extensive experience.