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      Associate Sales Representative (CSAP) Interview

      11 Mar 2013
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Cisco (Toronto, ON)

      Interview

      The end-to-end interview process for Cisco's Sales Associate Program (CSAP) was rigorous. My application was initiated by a referral from within Cisco's sales organization and for the first round, I was tasked with providing a two-minute video response to why I was drawn to career in sales. Approx. two weeks after submitting the video response, came a 30 minute phone/video interview. In my case, my interviewer was a former Associate Sales Rep. that had been through the program and had since progressed into field sales and management. The questions asked in this interview were a mix of situational questions and probing questions aimed at testing knowledge of Cisco. One interviewing tactic I noticed and found relatively challenging was that the questions were often paired together into two-part questions, making it a difficult to discern which was most important to answer. For example: "Why are you drawn to selling technology and to working at Cisco?" The second tricky part to this interview is that you are both phone and video, while the interviewer is phone only. It took a bit of getting used to and nearly through me off at times as the interview ran its course. The third and final round of the interviewing process was by far the most intense, and challenging. For this round, I was flown into Toronto to Cisco's Assessment Center, where all finalist candidates were to spend a full day carrying out four final assessment activities. First, was a short multiple choice technical test - preparation material was provided in advance by Cisco. Second, a face-to-face interview with both management and HR: this interview was much more behavioural and conversational than the phone screen. Third; was a 20 minute role play, mocking a real sales meeting. In 20 minutes, I was responsible for a discovery portion to qualify my client, and also a proposal portion to close my client. This role play was based on a Cisco provided case study. Lastly, we were responsible for delivering a ten minute presentation on a provided topic - in my case, it was the driving force/s behind the trend of Bringing Your Own Device (BYOD) to the workplace. The Assessment Center featured a number of opportunities for candidates to learn more about Cisco, the program, and the position available. Quite frequently former employees that had graduated the CSAP program dropped in to offer their insights and answer questions. An interesting challenge I will note is that Cisco recruitment personnel remain in the room between your assessments, meaning you must be conscious of your behaviour and how you build rapport with the other candidates and CSAP alumni.

      Interview questions [1]

      Question 1

      If you could redo this last exercise, what would you do differently and why?
      Answer question
      14

      Other Associate Sales Representative (CSAP) interview reviews for Cisco

      Associate Sales Representative (CSAP) Interview

      17 Jun 2024
      Anonymous interview candidate
      Brussels
      No offer
      Neutral experience
      Average interview

      Application

      I applied through university. I interviewed at Cisco (Brussels)

      Interview

      I went through a moderate application process. After not hearing anything for two weeks, the HR employee informed me that I have a good profile but lack experience. This was evident from my resume, making the process a waste of time. They suggested gaining sales experience elsewhere and reapplying after six months.

      Interview questions [1]

      Question 1

      How would you approach a certain market.
      Answer question

      Associate Sales Representative (CSAP) Interview

      22 Jun 2023
      Anonymous interview candidate
      North Charleston, SC
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 months. I interviewed at Cisco (North Charleston, SC) in Mar 2023

      Interview

      Short interview asking basic sales questions. Interviewer seemed disinterested and going through the motions. Told me favorite thing about working at Cisco wasn't culture or benefits or community but the paycheck.

      Interview questions [1]

      Question 1

      What is a situation you failed in and what did you learn.
      Answer question

      Associate Sales Representative (CSAP) Interview

      25 May 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 months. I interviewed at Cisco in Jan 2023

      Interview

      The interview process was a long and strenuous process, but CISCO's reputation and benefits made the risk appear worth it at the time. If you don't have time to wait on their answer, look elsewhere! I interviewed with Cisco over the course of four months through a referral, and several other virtual conversations before I was officially entered into the formal interview pipeline. I loved meeting everyone there and it was clear they loved their jobs, however, communication throughout the process on the recruiting/HR side was abysmal. I finished my final round interview, their "Virtual Assessment Center" (which took about 12-15 hours of preparation) over a month ago, and still have received no update as to whether or not I was offered the role. I reached out to several contacts on the HR and recruitment side that I had met throughout the process in order to gain some insight, but haven't received any insight. Huge bummer and wouldn't have minded being told no, but the lack of communication was a bit surprising. Might be a product of the recent layoffs going on in tech, or maybe some mismanagement, but either way, in my opinion I'd stay away if your time frame is limited in finding work.

      Interview questions [1]

      Question 1

      General questions about interest in sales, CISCO's mission and products.
      Answer question