I applied in-person. The process took 5 days. I interviewed at City Sports (New York, NY) in Jan 2015
Interview
They focused mainly on my athletic and job experience. They interview was "friendly type" without any trap questions.
They were two people on the room. Manager and Assistant Manager. The last one asked all the questions. The manager was an spectator.
Since the day that applied to the day they called me for the interview it was two or three days.
The process was very quick and smoth.
Interview questions [1]
Question 1
Describe a situation where you handled a difficult customer and how did you turn the bad situation into a positive one.
I applied in-person. The process took 4 days. I interviewed at City Sports
Interview
The whole process was super easy. Applied in store, got a phone call 2 days later for an interview. The interview was chill, talked about what sports I play and the interviewer and I played the same sport.
I applied online. The process took 1+ week. I interviewed at City Sports
Interview
General questions on experience and how to interact with customers. The higher the position, the more detailed the questions get. Open availability during the week and weekends plays well. Mainly they want to know past experiences in interacting with customers of all difficulty levels. Product knowledge can easily be taught, but team players and great customer service is something else.