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      Cognizant

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      Service Desk Analyst Interview

      25 Apr 2026
      Anonymous interview candidate
      Hyderābād

      Other Service Desk Analyst interview reviews for Cognizant

      Service Desk Analyst Interview

      25 Jun 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Cognizant (Hyderābād) in Apr 2026

      Interview

      Interviewed for L1 Service Desk role (Second Round) The first round was conducted face-to-face and went well. However, the second round was conducted over a normal phone call from a noisy environment the voice of Hr was not clear, which made it difficult to clearly understand the questions. There was very limited interaction during the conversation, and it was hard to know whether my responses were being heard properly. The interview lasted around 5–10 minutes and focused mainly on communication. Feedback was provided about grammar and repetition, but due to the call quality and lack of interaction, the overall experience felt challenging.

      Application

      I interviewed at Cognizant

      Interview

      I had attended walkin interview on 24th May for Service desk role in Bangalore. Interview process had 2 rounds consisting of Technical round and Hr round, after this I filled CDF form thts it after this I didn't get any update whether I have selected or rejected

      Interview questions [1]

      Question 1

      What you know about the role?
      Answer question
      1

      Service Desk Analyst Interview

      16 Jul 2024
      Anonymous interview candidate
      Calcutta
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Cognizant (Calcutta) in Jul 2024

      Interview

      I was waiting there for 30 minute then ue came and asked They asked only what us computer and tell me some operating system names and describe about it. So i told linux , window , macos

      Interview questions [1]

      Question 1

      What is computer tell me aa brief
      Answer question