1st round: There were about 450 candidates in the first batch (9 am) waiting for the interview, after verification of our documents (all documents mentioned in interview call letter are mandatory) they took us to a Hall where there were 15 interviewers taking interview to 15 different candidates, this round was just a formality they just wanted to check whether the candidate is aware of the job profile or not. Since the profile was IT-IS they explained about the job profile, they said there is no scope for programming in this job. , you might never get a chance to switch your profile or you may get a chance. , you may have to work in service desk for the next 1 and half or 2 years. , do you have any problems working on night shifts and relocation. , after explaining all these they asked whether I was interested to work on this job and agree to their terms and conditions. They also asked questions like why cognizant? why don't you go into development? where do you see yourself in next 3 to 5 years? 2nd round: around 150 to 200 candidates got selected to second round. I was taken to a room where there were 2 interviewers interviewing 2 different candidates, the interviewer asked me to take my seat and introduced himself. He asked me whether I was aware of this job profile? he said me he was not going to ask any questions related to technical and he wanted only communication skills. He asked me to introduce myself, tell me about my academics, my family background, my positive strengths and my achievements.